Bena — User Agreement

Last Updated: 2025/11/17

Welcome to Bena, a community built for exchanging unused items and connecting with people who share the same interest in sustainable swapping. By accessing or using the Bena app or any related service (“Service”), you acknowledge that you have read and accepted this Agreement.

This Service is intended only for individuals who are 17 years of age or older. Please do not use Bena if you are under this age requirement.


1. Nature of the Service

Bena provides a space where users can post items they wish to exchange, describe the conditions of a potential swap, and privately message one another. The platform itself is not a party to any agreements formed between users. All trades, discussions, and decisions are made independently by the participants.


2. Your Account Responsibilities

· You must create an account with accurate information.

· You are responsible for all actions occurring under your account, including any content you post or messages you send.

· Please keep your device and login credentials secure.

Bena reserves the right to restrict or terminate accounts that show signs of abuse or repeated violations of our community norms.


3. Community Expectations and Prohibited Conduct

Because Bena is powered by user submissions, we ask everyone to maintain a safe and respectful environment. You agree not to upload, share, or transmit:

· Violence, threats, harassment, discrimination, or hateful expression

· Nudity, sexual content, or adult-suggestive materials

· Dangerous, unlawful, or harmful activities

· Fraudulent, misleading, or stolen items

· Any content that violates applicable laws or infringes on others’ rights

We encourage positive interactions and the responsible exchange of goods.


4. User-Generated Content & Your Rights

You remain the owner of anything you submit—photos, descriptions, item details, or messages. By posting, you grant Bena a limited, non-exclusive, revocable license to display, host, and distribute your content solely for operating and improving the Service.
This license does not transfer ownership and ends when you delete your content or your account.


5. Safety and Reporting Tools

If you encounter problematic posts or messages, you may report or block them directly within the app.
Our team reviews flagged material and responds within 24 hours, removing or restricting content when necessary. Repeated or severe violations may lead to account suspension or permanent removal from the platform.


6. Exchanges and Third-Party Interactions

Bena does not verify item quality, legality, or condition. You assume full responsibility when interacting with other users, meeting them, or exchanging goods. Always exercise caution and follow common-sense safety practices.


7. Modifications to the Service

The Service may be updated, enhanced, paused, or discontinued at any time. We will attempt to give reasonable notice of significant changes when possible.


8. Limitations of Liability

To the extent allowed by law:

· Bena Team is not liable for trades gone wrong, lost items, personal disputes, or damages resulting from user interactions.

· The Service is provided “as is,” without warranties of uninterrupted availability or error-free operation.


9. Contact

For questions or feedback, reach us at:
wangguangde8726@163.com